Guarantee
Does Apex Boost Have a Money-Back Guarantee? How Refunds Work
Quick answer: Yes. Apex Boost carries a 60-day money-back guarantee, running from delivery, on orders placed through this site. Call the order desk with your order ID, then post the bottles back with tracking. You pay return shipping. The refund comes 3 to 5 business days after the return is credited, then 5 to 10 days for the card.
Does Apex Boost have a money-back guarantee?
Yes. The terms are short to state and worth reading in full. The guarantee lasts 60 days. The clock starts on the day the parcel is delivered, not the day you order. It applies to orders placed through the checkout link on this site. Used and unused bottles both go back.
One sentence matters more than the rest. The guarantee covers your money, not an outcome. No supplement can guarantee a result, and a seller who says otherwise is promising something the rules do not allow. The checkout shows the terms your order actually carries, and where they differ from this page, the checkout wins.
Key facts
- Length: 60 days. The clock starts on delivery.
- Applies to orders placed through the checkout link on this site. Other sellers' orders are not covered.
- Used and unused bottles are both accepted.
- Return shipping is paid by you; use a tracked service.
- Start by calling the order desk on +1 (302) 200-3480 with your order ID.
- Refund timing: 3-5 business days after the return is credited, then 5-10 days for the card.
How do you claim the refund, step by step?
- Call the order desk. Have your order ID from the confirmation email ready. The call creates the record your parcel will be matched to.
- Pack the bottles. Put your full name, the email on the order and the order ID on a slip inside the box. Used and unused bottles go in.
- Post it with tracking. Send it to 420 Lexington Avenue, Floor 16, New York, NY 10170, USA. Keep the receipt.
- Wait for the credit. The refund is issued 3-5 business days after the return is credited, then your card provider takes a further 5-10 days.
You do not have to give a reason, you do not have to keep the original packaging, and you do not have to return unopened bottles only.
Want the terms next to the price? The checkout page shows both, with no countdown.
Disclosure: Apexboost earns a commission on orders placed through this checkout link. It does not change the price you pay.
How long does the money take?
Refunds on returned goods have stages. Knowing them avoids a worried phone call in week two.
| Stage | Typical time | What is happening |
|---|---|---|
| Parcel in transit | Depends on the service you chose | Use tracking so you can see it arrive |
| Credit issued | 3-5 business days after the return is credited | The desk matches the return to your order ID |
| Card posts it | A further 5-10 days | Your bank's timing, not the seller's |
A refund started on day 55 usually completes a few weeks later. That is normal for card refunds and is not a sign that something went wrong.
What does the guarantee not cover?
- Orders placed anywhere other than the checkout link on this site. This site cannot refund money it never took.
- Return shipping costs. Those are yours.
- Claims made after day 60 from delivery.
- Parcels sent without a name, email and order ID inside, which cannot be matched to an order.
- An outcome. The guarantee is about your money.
The written refund policy on this site covers the edge cases, such as a damaged parcel or a bad reaction. The checkout's terms come first.
Why is the day count the thing to watch?
Because the window closes at day 60 from delivery, and the reported change window is three to six weeks. A 30-day guarantee would close before most reviewers said they noticed anything. A 60-day guarantee closes after.
| Day | What is usually happening | Refund still available? |
|---|---|---|
| 1-7 | Nothing yet; the most common complaint | Yes |
| 21-42 | The window reviewers named | Yes |
| 43-55 | You have taken two bottles and know your answer | Yes |
| 56-60 | Decision and postage time | Yes, if you move |
| 61 and after | Window closed | No |
So start on day 55, not day 60. A phone call, a packed box and a posted parcel take a few days between them.
Mistakes that cost people their refund
| Mistake | Fix |
|---|---|
| Counting from purchase, not delivery | Write the delivery date on the box the day it lands |
| Deciding on day 59 | Decide on day 55 |
| Posting without calling first | Call the order desk before you post |
| No name, email or order ID in the box | Put all three on a slip inside |
| Posting untracked to save postage | Use tracking and keep the receipt |
What should you have ready when you call?
A call goes faster with four things on the table. None is hard to find.
- Your order ID, from the confirmation email.
- The name and the email address used on the order.
- The delivery date, so the desk can confirm you are inside the 60 days.
- The lot number from the base of the bottle, if your question is about the product itself.
If you have lost the order email, call anyway with your name, email and the rough date. The order ID is the fastest route, but it is not the only one. Questions about these web pages, rather than an order, go to the website desk at [email protected], Monday to Friday, 9:00am-5:00pm ET.
How do you cancel an Apex Boost order?
Call the order desk quickly. Before the parcel is dispatched, a cancellation is usually simple. After dispatch, the order becomes a return under the refund policy. If you ordered twice by accident, say so on the call, because each order has its own 60-day window and its own order ID.
Orders placed on another site or marketplace are cancelled and refunded by that seller, not by this site.
What are the label, price and guarantee facts?
| Item | Fact |
|---|---|
| Length | 60 days, from delivery |
| Applies to | Orders placed through the checkout link on this site |
| Returns address | 420 Lexington Avenue, Floor 16, New York, NY 10170, USA |
| Order desk | +1 (302) 200-3480 |
| Price | Shown at checkout; not printed on this site |
| Packs | 1 bottle (30 days), 3 bottles (90 days), 6 bottles (180 days) |
Where do these facts come from?
The guarantee terms come from this site's guarantee and refund policy pages and the seller pack. The FDA page backs the 'not approved' statement.
Frequently asked questions
Does Apex Boost have a money-back guarantee?
Yes, 60 days from delivery, on orders placed through the checkout link on this site.
How do I get a refund?
Call the order desk with your order ID, then post the bottles to 420 Lexington Avenue, Floor 16, New York, NY 10170, USA, with tracking.
Can I return opened bottles?
Yes. Used and unused bottles are both accepted.
Who pays return shipping?
You do. Use a tracked service and keep the receipt.
How long does the refund take?
3 to 5 business days after the return is credited, then a further 5 to 10 days for the card to post it.
How do I cancel an Apex Boost order?
Call the order desk quickly. Before dispatch a cancellation is usually simple. After dispatch it becomes a return under the refund policy.
Our view
A guarantee is only as good as your habit of using it. This one is fair: 60 days, from delivery, in writing, with a named returns address and a phone line. It is not the most generous window in the supplement trade, and we would not call it that, but it is longer than the three to six weeks reviewers said they waited.
Use it the boring way. Write the delivery date on the box, set one reminder for day 30 and one for day 55, and call before you post. Done like that, the guarantee turns a purchase you cannot judge from the label into a test you can afford to run.
Check the written terms against the price on the checkout page, and remember the 60 days start at delivery.
Disclosure: Apexboost earns a commission on orders placed through this checkout link. It does not change the price you pay.
Last updated . Medically reviewed by Dr. Jonathan Clavell, MD, Physician. This page is general information. It is not medical advice. Apex Boost is a dietary supplement. It is not FDA approved, and no supplement is.
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