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Apex Boost phone number: which desk answers, and what should you have ready?
Quick answer: The Apex Boost phone number is +1 (302) 200-3480. It is the order desk, for orders, tracking, changes and refunds. Have your order ID ready. For problems with the web pages, email [email protected], Monday to Friday, 9:00am-5:00pm ET. That desk cannot see orders.
What is the Apex Boost phone number?
The Apex Boost phone number is +1 (302) 200-3480. It is the order desk, and it appears in the footer of every page of this site. Use it for orders, tracking, changes and refunds. It is the number to call if a parcel has not arrived, or if you want to start the 60-day refund.
A phone number matters more than it seems. A seller who prints one before you pay has given you something you can test. A seller who hides it until after the sale has told you something too. This page explains what the number does, who answers it and what to do when it is not the right door.
Key facts
- Apex Boost phone number: +1 (302) 200-3480. It is the order desk: orders, tracking, changes and refunds.
- Website desk: [email protected], Monday to Friday, 9:00am-5:00pm ET. It handles pages, typos, privacy and press, and cannot see orders.
- There is no sales email. Sales questions go to the phone desk.
- Office: 888 Seventh Avenue, Floor 17, New York, NY 10106, USA. Returns: 420 Lexington Avenue, Floor 16, New York, NY 10170, USA.
- Nobody at either desk will ask for your full card number by phone or email.
- Have your order ID ready. The 60-day guarantee runs from delivery.
Want the number and the terms side by side? The checkout page shows the price and the 60-day guarantee, and the footer shows the phone line.
Disclosure: Apexboost earns a commission on orders placed through this checkout link. It does not change the price you pay.
Which desk answers the Apex Boost phone number?
Two desks serve this site, and they do not share a system. The order desk answers the phone. The website desk answers email. Sending a question to the wrong one adds a day for no reason, so it is worth knowing which is which.
| Your problem | Desk | Why |
|---|---|---|
| Where is my parcel? | Phone +1 (302) 200-3480 | Only the order desk can see tracking |
| I want a refund | Phone +1 (302) 200-3480 | The call starts the claim your return is matched against |
| I need to change a delivery address | Phone +1 (302) 200-3480 | Time-sensitive, and only before dispatch |
| A page here says something wrong | Email [email protected] | This is the desk that edits the site |
| A privacy request or press question | Email [email protected] | The website desk handles pages, typos, privacy and press |
The website desk answers within business hours, Monday to Friday, 9:00am-5:00pm ET. There is no sales email. Sales questions go to the phone desk.
What should you have ready before you call?
A call goes faster with the right detail in front of you. What you need depends on the question.
- For tracking: your order ID from the confirmation email, and the delivery address.
- For a refund: your order ID and the delivery date. The 60-day window runs from delivery.
- For a question about the bottle: the lot code from the base. Current stock is APE-26/AP-4253.
- For a correction to a page: the page address and the line you think is wrong. A screenshot helps.
If you cannot find the order email, call anyway with your name, your email address and a rough date. The order ID is the fastest route, but it is not the only one.
What can the Apex Boost phone number not do?
It cannot give medical advice. The pages are reviewed by Dr. Jonathan Clavell, MD, a physician, but that review covers the pages, not you, and the order desk is not a clinic. If you take a prescription or have a heart, blood pressure, anxiety, kidney or liver condition, talk to your own clinician before the first capsule, because the blend contains yohimbe.
It cannot refund an order this site never took. A bottle bought elsewhere is covered by that seller's terms, not by the 60-day guarantee here. And it cannot visit you: the New York office is a mailing address, not a shop, and returns go to the Lexington Avenue address, not the office.
How do you avoid a fake Apex Boost phone number?
Look-alike numbers can turn up in ads, direct messages and copy-cat sites. One rule covers most of the risk: take the number from the footer of this site, not from a message that came to you.
- Nobody at either desk will ask for your full card number by phone or email. If someone claiming to be us does, it is not us. Hang up and call +1 (302) 200-3480 yourself.
- We do not sell through pop-ups, direct messages or bank transfers.
- A number that never answers, or a seller that gives only a number and no returns address, is a warning sign.
Our post on whether Apex Boost is legit or a scam lists more warning signs, and the verify a bottle page covers the bottle itself.
Calling about a refund: when and how?
Call before you post anything. The call creates the record your parcel is matched to. Then pack the bottles with your full name, your email and your order ID on a slip, and post them with tracking to 420 Lexington Avenue, Floor 16, New York, NY 10170, USA. You pay return shipping.
Credit follows 3 to 5 business days after the return is credited, then a further 5 to 10 days for your card. Start by day 55, because the window closes at day 60 from delivery. The post on the money-back guarantee has the full steps.
What are the label, price and guarantee facts?
| Item | Fact |
|---|---|
| Order desk phone | +1 (302) 200-3480: orders, tracking, changes, refunds |
| Site email | [email protected]: pages, typos, privacy, press |
| Site email hours | Monday to Friday, 9:00am-5:00pm ET |
| Sales email | Not published; sales questions go to the phone desk |
| Office address | 888 Seventh Avenue, Floor 17, New York, NY 10106, USA |
| Returns address | 420 Lexington Avenue, Floor 16, New York, NY 10170, USA |
| Refund timing | 3-5 business days after the return is credited, then 5-10 days for the card |
Where do these facts come from?
Every contact detail on this page comes from the contact page of this site and its footer. The refund steps come from the guarantee page.
Frequently asked questions
What is the Apex Boost phone number?
+1 (302) 200-3480. That is the order desk, for orders, tracking, changes and refunds.
What is the Apex Boost email address?
[email protected], for anything about these pages. It is answered Monday to Friday, 9:00am-5:00pm ET, and it cannot see orders.
Is there a sales email?
Not published. Sales questions go to the phone desk.
Where do I send a return?
420 Lexington Avenue, Floor 16, New York, NY 10170, USA. Include your name, email and order ID, and use tracking.
Can I visit the office?
No. The New York office is a mailing address, not a shop, and returns do not go there.
What if someone asks me for my card number?
Do not give it. Nobody at either desk will ask for a full card number by phone or email. Hang up and call +1 (302) 200-3480 yourself.
Our view
A phone line is a small thing that tells you a lot. This one is printed in the footer of every page, answered by a desk that handles real orders, and backed by two named addresses. Use it for orders and refunds, use email for the pages, and never hand over a full card number to anyone who rings you.
If you are still deciding, the home page and the contact page show every detail in one place, and our post on the safest way to buy covers the order route.
Keep the confirmation email and the order ID. They are the first things the order desk asks for.
Disclosure: Apexboost earns a commission on orders placed through this checkout link. It does not change the price you pay.
Last updated . Medically reviewed by Dr. Jonathan Clavell, MD, Physician. This page is general information. It is not medical advice. Apex Boost is a dietary supplement. It is not FDA approved, and no supplement is.
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